Terms & Conditions

1. Agreement to Terms

By using the services of KirkDon Shipping LLC ("Company," "we," "us," or "our"), including but not limited to pickup, receiving, handling, packing services, shipping coordination, clearing coordination, storage, delivery coordination, and related logistics services, you ("Customer," "you") agree to be bound by these Terms & Conditions ("Terms").

These Terms apply to all shipments, whether booked online, by phone, by email, by WhatsApp, or in person.

2. Services Provided

KirkDon Shipping LLC provides logistics coordination services for shipments from the United States to Jamaica, including:

• Scheduled pickup services (where available and confirmed)
• Warehouse receiving and intake
• Shipping and handling coordination including container consolidation
• Barcode-based tracking at key operational stages (where available)
• Coordination of clearing processes upon arrival in Jamaica
• Notification when shipments are ready for pickup or delivery quotation

3. Shipping, Handling & Service Fees

All shipments are subject to applicable shipping, handling, and service fees, which may include:

• Ship & Clear service fees
• Pickup fees
• Packing or repacking fees
• Storage fees
• Delivery coordination fees

All fees must be paid according to the invoice issued by the Company.

4. Pickup Services

Pickup services are offered in select U.S. locations and are subject to availability and confirmation.

• Pickup fees are charged per item
• Pickup appointments are not confirmed until acknowledged by the Company
• Additional charges may apply for:
  • Missed pickups
  • Incorrect addresses
  • Inaccessible locations
  • Rescheduling

5. Packing & Customer-Packed Items

6. Container Shipping, Port & Customs Operations

Once a shipment is loaded into a container, sealed, and released to a shipping line or port facility, KirkDon Shipping LLC has no control over the shipment during:

• Ocean transit
• Port handling
• Customs inspections
• Government examinations
• Holds or delays
• Re-routing by third parties

7. Delivery Services (Jamaica)

Delivery services in Jamaica are available for an additional fee and are quoted after shipment arrival based on:

• Item quantity
• Delivery location
• Routing requirements
• Logistics availability

Delivery pricing is not guaranteed until confirmed.

8. Warehouse Storage Policy

Storage Fees

After the free storage period, the following fees apply:

9. Limitation of Liability

The Company is not liable for losses or damages caused by:

• Third parties
• Customs actions or inspections
• Delays beyond its control
• Improper packing by customers
• Perishable goods
• Acts of God

10. Prohibited Items

Customers agree not to ship prohibited items including but not limited to:

• Illegal substances or contraband
• Hazardous materials
• Weapons or ammunition
• Live animals
• Items prohibited by U.S. or Jamaican law

Violation of this policy may result in shipment refusal, disposal, or legal action.

11. Customer Responsibilities

Customers are responsible for:

• Providing accurate pickup and delivery information
• Ensuring items are properly packed (if self-packing)
• Declaring all items truthfully
• Paying all fees on time
• Picking up shipments within the free storage period
• Responding to Company notifications promptly

12. Governing Law

These Terms & Conditions are governed by:

• The laws of the State of New York, United States for U.S. operations
• Applicable laws of Jamaica for local operations

13. Modifications to Terms

KirkDon Shipping LLC reserves the right to modify these terms at any time. Continued use of our services after modifications constitutes acceptance of the updated terms.

We will notify customers of significant changes via email or website notice.

14. Questions About These Terms

If you have any questions about these Terms & Conditions, please contact us: