Now shipping from CT, NY, PA + surrounding areas to Jamaica
πŸ“¦ Real-Time Tracking Β· Barcode System Β· USA β†’ Jamaica

Track Your Shipment
In Real Time

Every shipment is barcode-scanned at every checkpoint.

From pickup in the U.S. to customs clearance and final delivery in Jamaica, your shipment remains fully visible. Our structured scan system ensures accountability, transparency, and precise status reporting at every stage.

Barcode Verification
Stage-by-Stage Updates
SMS & Email Notifications
Live Tracking
Shipment Status
Updated at Every Scan Point
βœ“ Picked Up β€” New York
βœ“ Processed & Scanned
β–Ά In Transit to Jamaica
Customs Clearance
Out for Delivery
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Real-Time Updates

Track Your Package

Enter your tracking number to see your shipment's current status and location at every scan checkpoint.

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Your tracking number is provided after pickup or warehouse intake.

Try a demo tracking number

Barcode Verified Stage-by-Stage SMS & Email Alerts

Shipment Journey

Tracking Stages Explained

Your shipment moves through 7 clear stages. Here's what each status means and what happens next.

πŸ‡ΊπŸ‡Έ USA Pickup πŸ‡―πŸ‡² Jamaica Ready
1
2
3
4
5
6
7
πŸ“…
Pickup Scheduled

Appointment confirmed. We'll arrive in your scheduled window.

Scheduled
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Picked Up

Collected & barcode scanned. In transit to warehouse.

In Transit
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Warehouse Received

Scanned, logged & prepped for container loading.

Processing
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Loaded into Container

Final scan. Container sealed for export.

Loaded
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In Transit to Jamaica

Departed USA port. Ocean transit 5–7 days.

Shipping
βš“
Arrived in Jamaica

At Jamaica port. Customs clearance in progress.

Clearing
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Ready for Pickup

Cleared! Contact us for pickup or delivery quote.

Pending
πŸ‡ΊπŸ‡Έ USA Pickup πŸ‡―πŸ‡² Jamaica Ready
1
πŸ“…
Pickup Scheduled

Appointment confirmed. We'll arrive in your scheduled window.

Scheduled
2
🚐
Picked Up

Collected & barcode scanned. In transit to warehouse.

In Transit
3
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Warehouse Received

Scanned, logged & prepped for container loading.

Processing
4
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Loaded into Container

Final scan. Container sealed for export.

Loaded
5
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In Transit to Jamaica

Departed USA port. Ocean transit 5–7 days.

Shipping
6
βš“
Arrived in Jamaica

At Jamaica port. Customs clearance in progress.

Clearing
7
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Ready for Pickup

Cleared! Contact us for pickup or delivery quote.

Pending

β†’ Scroll to right see all stages β†’

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Timing Note: Status updates occur as items are scanned at each stage. Ocean transit and customs processing times may vary based on shipping schedules and port operations.

Scan Technology

How Our Barcode Tracking Works

Every shipment is assigned a unique barcode at pickup. This barcode is scanned at critical points throughout the shipping process, ensuring complete accountability, accuracy, and visibility from USA pickup to Jamaica arrival.

1
🚐
Pickup Scan

First scan when we collect your item from your location.

Scanned
2
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Warehouse Intake

Scan upon arrival at our USA facility. Logged and sorted.

Logged
3
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Container Loading

Final scan before sealing the container for ocean export.

Pre-Export
4
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Jamaica Arrival

Scan when shipment is cleared and ready for pickup.

Ready
πŸš€ Customer Portal β€” Launching Soon

Your Customer Portal

One centralized platform to manage shipments, invoices, tracking, and delivery coordination with structured operational clarity.

Portal Capabilities

Full Access Features
  • View complete shipment history
  • Real-time tracking dashboard
  • Invoice & payment record access
  • Contact & preference management
  • Business account controls
  • Multi-user permission settings
Coming Soon
  • Automated SMS & email alerts
  • Delivery quote requests post-arrival
  • Bulk shipment management tools
  • Advanced analytics & reporting
πŸ” Account Setup: Accounts are created automatically after your first shipment or activated upon request. Contact our support team for immediate access.

Dashboard Preview

Active Shipments3
All Systems Operational
KD-US-123456 Ready for Pickup β€’ Jamaica Warehouse
READY
KD-US-123457 In Transit to Jamaica β€’ ETA: 3 Days
SHIPPING
KD-US-123458 Warehouse Processing β€’ Miami, FL
PROCESSING
🎨 Preview Mode: Full functionality including advanced analytics, bulk actions, and custom notifications available at launch.
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After Your Shipment Arrives in Jamaica

Once your shipment clears customs, choose the option that works best for you. Our process is structured, flexible, and transparentβ€”designed for your convenience.

1
You'll Be Notified Receive SMS or email confirmation when your shipment clears customs and is ready for the next step.
2
Warehouse Pickup (Free) Pick up directly from our Chantilly, Westmoreland warehouse at no charge during business hours.
3
Request Delivery Quote Delivery available across all 14 parishes. Pricing based on destination, item dimensions, and volume.
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Free Storage Period Included Enjoy 7 business days of complimentary storage after receiving your "Ready for Pickup" notificationβ€”no rush, no fees.
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Warehouse Location & Hours Chantilly, Westmoreland β€’ Monday–Friday: 9AM–5PM β€’ Saturday: 9AM–2PM β€’ Closed Sundays & Public Holidays

Frequently Asked Questions

Quick answers to common tracking and shipment questionsβ€”everything you need to know.

When will my tracking update?

Tracking updates automatically as scans occur at each checkpoint: pickup, warehouse intake, container loading, and Jamaica arrival.

Why does "In Transit" last several days?

Ocean freight typically takes 5–7 days. Customs clearance may add additional processing time. This is standard for international sea freight.

Can I track multiple items?

Yes. Each barrel, box, or package receives its own tracking number. You can monitor them individually or view all shipments in the upcoming portal.

I lost my tracking number. What should I do?

Contact our support team with your name and pickup address. We'll retrieve your tracking number and resend it immediately.

Do I receive automatic notifications?

Yes. SMS and email notifications are sent at key stages: pickup confirmation, warehouse intake, container departure, and "Ready for Pickup" status.

What if my status hasn't changed?

If there's no update after 5 business days, contact support. We'll verify the current location and provide clarification.

Still Have Questions?

Our dedicated support team is available Monday–Friday, 9AM–5PM EST to assist with tracking inquiries, shipment status, delivery coordination, and any other questions you may have.

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Need Help With Your Shipment?

Our dedicated support team is available to assist with tracking questions, delivery arrangements, customs inquiries, and shipment updates. We're here when you need us.

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Support Available Monday–Friday, 9AM–5PM EST β€’ Emergency Support 24/7
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Stay Informed From Pickup to Jamaica

Track your shipment every step of the way using our structured barcode scanning system and real-time operational updates. Full transparency, complete control.

Real-Time Updates SMS & Email Alerts 7-Stage Tracking
πŸ“ž Call Schedule Pickup