Learn how shipments are accepted, processed, transported, and delivered. This policy explains our shipping procedures from USA pickup through Jamaica delivery.
Last Updated: February 2026
Barcode tracking at key stages
U.S. & Jamaica regulations followed
Containerized ocean freight
Pickup or delivery after clearance
This Shipping Policy explains how shipments are accepted, processed, transported, coordinated, and released by KirkDon Shipping LLC.
It applies to all shipments arranged:
KirkDon Shipping LLC provides comprehensive logistics coordination services including:
Scheduled pickups in select USA locations
Professional receiving and processing
Efficient shipping and handling coordination
Updates at key operational stages
Customs coordination upon Jamaica arrival
Alerts for pickup or delivery options
Important Note: The Company does not operate as a shipping line, carrier, port authority, or customs agency. We coordinate logistics services only.
All shipments are subject to acceptance based on the following criteria:
Right to Refuse: The Company may refuse or delay acceptance if requirements are not met. This decision is final and at the Company's sole discretion.
Required for all shipments:
Confirm identity of shippers and recipients
Meet legal and regulatory requirements
Protect against fraudulent activities
Ensure items go to authorized recipients
Provide updates and notifications
Maintain proper shipping records
⚠️ Important: Failure to provide required information may result in delays or refusal of release.
Customers are responsible for:
The Company does not assume responsibility for the following:
When the Company provides packing services, liability is limited to the cost of the packing service only. The Company is not responsible for pre-existing damage to items.
Choose barrels or boxes in good condition
Use bubble wrap, newspaper, or foam
Prevent shifting with packing material
Use strong tape and secure all openings
The following items are NOT ALLOWED under any circumstances:
Enforcement: The Company may refuse, remove, or dispose of prohibited items without refund. Violation of this policy may result in legal action and permanent ban from services.
All shipments are transported via containerized ocean freight using third-party shipping carriers.
Transit times are estimates only and may be affected by:
No Guaranteed Delivery Dates: Unless expressly stated in writing, all delivery timeframes are estimates. The Company is not liable for delays caused by factors beyond its control.
Tracking updates may be provided at the following key stages:
Item collected from your location
Arrived at our facility
Placed in shipping container
On the way to Jamaica
Container at Jamaica port
Cleared and available
Informational Only: Tracking updates are provided for informational purposes only and do not guarantee delivery timelines. Updates may not be available at all stages.
Shipment at our warehouse → Loaded into container → Sealed and documented
Released to shipping line → Ocean transit → Port operations → Customs inspection
Released from customs → Local handling → Ready for pickup/delivery
Loss of Control: Once released to a shipping line or port facility, KirkDon Shipping LLC has NO CONTROL over the shipment during transit, inspections, holds, or delays. Responsibility resumes only after release back into local handling.
All shipments entering Jamaica are subject to customs clearance procedures:
Once your shipment is cleared, we will notify you via:
What Happens Next: After notification, you can either pick up your items from our Jamaica location or request a delivery quote if delivery service is needed.
Delivery service is available for an additional fee and is quoted after arrival based on:
Number of barrels/boxes
Distance and accessibility
Travel requirements
Vehicle and driver availability
Delivery may be declined for:
Pricing: Delivery pricing is not guaranteed until confirmed in writing. Quotes are valid for 48 hours.
Seven (7) business days of free storage are provided after notification that your shipment is ready for pickup.
Fees accumulate daily and must be paid before release.
Abandoned Items: Items not picked up within 60 days may be considered abandoned and disposed of according to Company policy. Storage fees remain due regardless of abandonment.
Situations outside Company responsibility
Required steps for review
Any approved claim is limited to the amount paid for the specific service rendered. The Company is not responsible for indirect, replacement, or consequential losses.
All timelines, delivery dates, and transit times provided by KirkDon Shipping LLC are ESTIMATES ONLY and are not guaranteed unless expressly stated in writing with an authorized signature.
Estimates are based on normal operating conditions and may change due to circumstances beyond our control.
Guarantee Policy: The only delivery guarantees we provide are those explicitly stated in a signed, written agreement. Verbal estimates or general timeline discussions do not constitute guarantees.
Adjustments to improve service flow and logistics
Updates required by U.S. and Jamaica regulations
Enhancements to customer experience and efficiency
Responses to new operational or legal considerations
Effective Immediately: Policy updates take effect upon posting on our website or customer notification. Continued use of services confirms acceptance of the revised policy.
If you have questions regarding this Shipping Policy, reach us using the methods below:
170 Elm Street, Bridgeport, CT 06604
By using KirkDon Shipping LLC services, you confirm that you have reviewed, understood, and accepted the Shipping Policy.
Continued use of services constitutes formal acknowledgment and agreement with all policy terms and updates.
Now that you understand our shipping process, schedule your pickup and experience reliable USA → Jamaica shipping.
